Frequently Asked Questions

Qarion is pronounced like "carry on" (/ˈkær.i.ɒn/). The name reflects our mission — to help data teams carry on with confidence, knowing their data is governed, trusted, and compliant.

Qarion gives you full control over where your data lives. Both the database and attachment storage are independently configurable per instance — you can choose the cloud region for your PostgreSQL database and select a region-specific bucket for file attachments (S3, GCS, or Azure). On the Enterprise tier, you can go further with Bring Your Own Database (BYODB) and Bring Your Own Storage (BYOS), connecting your own infrastructure so data never leaves your environment.

Yes. Qarion provides configurable data masking capabilities to protect sensitive information. When previewing data samples or profiling datasets, PII and other sensitive fields can be automatically masked based on data classification rules.

Qarion implements a granular, role-based access control (RBAC) system that operates at both the platform level and the data level. Every access decision is logged for audit purposes.

Yes. Qarion supports SSO via SAML 2.0 and OIDC, allowing your team to authenticate using your existing identity provider (Okta, Azure AD, Google Workspace, etc.). We also support SCIM for automated user lifecycle management.

Qarion provides built-in regulatory mapping for GDPR, CCPA/CPRA, HIPAA, the EU AI Act, and SOX. The framework is extensible — you can add custom regulations or internal policies as needed.

All data is encrypted at rest (AES-256) and in transit (TLS 1.2+). Database credentials and API keys are stored in encrypted vaults and are never logged or exposed in the UI.

Qarion offers tiered support levels to match your needs. Community users have access to documentation and community forums. Professional plans include business-hours support with guaranteed response times. Enterprise customers receive priority 24/7 support with a dedicated Technical Account Manager (TAM), custom SLAs, and direct escalation paths.

Yes. Qarion maintains an immutable, append-only audit trail that records every mutation — who performed an action, what resource was affected, when it happened (UTC timestamps), and the originating IP address. Changed fields are captured with old-to-new diffs. Audit logs can be filtered by user, action type, resource, or date range, and exported as CSV or JSON for external auditors. All tiers include the audit trail. Professional and Enterprise plans add configurable log retention, and Enterprise adds structured JSON logging for SIEM forwarding.

No. Qarion is a metadata-only platform. We connect to your data sources to extract schema information, run quality checks, and build lineage — but we never copy, cache, or store your actual data.

Qarion is available as a managed cloud service or as a self-hosted deployment in your own infrastructure. Both options include the same feature set and receive regular updates.

Yes. Qarion supports multi-instance configurations where each tenant gets their own isolated environment with separate databases, configuration, and access controls.

Qarion ships with 20+ built-in connectors spanning data warehouses, BI tools, transformation layers, SaaS applications, and alerting channels. Custom connectors can be added via our extensible framework.

Most organizations are up and running within a day. Connect your first data source, run an initial metadata sync, and you'll have a searchable catalog within minutes.

No. Qarion sits alongside your existing tools — it connects to what you already use via read-only integrations. There's nothing to migrate, no agents to install, and no changes needed to your ETL pipelines.

We offer a guided trial where we help you connect your first data sources. Reach out via our contact page to schedule a demo and discuss trial options tailored to your organization.