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Data Subject Requests (DSR)

Qarion provides built-in support for GDPR Data Subject Requests (DSR), enabling organizations to respond to data export and erasure requests in a structured, auditable workflow.

Overview

Under GDPR, data subjects have the right to request:

  • Data Export (Article 15) — A copy of all personal data held about them
  • Data Erasure (Article 17) — Deletion or anonymization of their personal data ("Right to be Forgotten")

Qarion automates both of these processes across all platform data — user profiles, comments, audit logs, access requests, quality check results, and more.

Submitting a DSR

Data Subject Requests can be submitted in two ways:

Admin Panel

Organization administrators can create DSR requests on behalf of data subjects:

  1. Navigate to Admin → Compliance → Data Subject Requests
  2. Click New Request
  3. Select the request type (Export or Erasure) and the data subject's email
  4. Submit the request for processing

OpenDSR API

For programmatic access, Qarion exposes an OpenDSR-compliant API at /opendsr/:

# Submit a data export request
curl -X POST "https://api.qarion.com/opendsr/requests" \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"subject_request_type": "portability",
"subject_identities": [
{"identity_type": "email", "identity_value": "user@example.com"}
]
}'

Data Export

When an export request is processed, Qarion collects all personal data associated with the data subject across platform entities:

  • User profile and preferences
  • Comments and discussions
  • Audit log entries (as actor)
  • Access request history
  • Quality check attributions
  • Meeting participation records

The collected data is assembled into a structured JSON archive that can be downloaded by the administrator.

Data Erasure

When an erasure request is processed, Qarion performs automated anonymization across all tables:

  • User profile fields are replaced with anonymized placeholders
  • Comments are redacted while preserving thread structure
  • Audit log actor references are anonymized
  • Access request records are purged
  • Referential integrity is preserved throughout the process

Request Lifecycle

Each DSR follows a structured lifecycle:

StatusDescription
PendingRequest submitted, awaiting processing
ProcessingData collection or erasure in progress
CompletedRequest fulfilled successfully
FailedProcessing encountered an error

All state transitions are logged in the audit trail for compliance evidence.

Identity Verification

Before processing any request, Qarion requires identity verification:

  • Email-based verification for requests submitted via the OpenDSR API
  • Admin-initiated requests are verified by the administrator's own authentication

Key Files

FilePurpose
app/services/dsr/data_export_service.pyPersonal data collection and export
app/services/dsr/erasure_service.pyCross-table data anonymization
app/api/endpoints/dsr.pyInternal DSR management endpoints
app/api/endpoints/opendsr.pyOpenDSR-compliant public API